This Privacy Policy explains how Real Estate CRM Pro collects, uses, and protects information when you visit our website, create an account, use the CRM, or connect third-party integrations.
Information We Collect
We collect account information, team and billing details, CRM records, contacts, tasks, deals, campaign content, scheduling data, uploaded files, video metadata, support messages, device and log data, and integration data you authorize us to access.
How We Use Information
We use information to provide the service, authenticate users, provision workspaces, route leads, send requested communications, process billing, provide support, improve reliability, detect abuse, secure accounts, and comply with legal obligations.
Google User Data
If you connect Google services, Real Estate CRM Pro uses Google user data only to provide the features you authorize. Gmail access is limited to sending email from your connected account. Calendar access is used to create events and check availability. YouTube access is used to upload videos when you request it.
Sharing
We do not sell customer data. We share information with service providers only as needed to operate the product, including hosting, email delivery, payment processing, analytics, support, security, and connected integrations authorized by you. We may also disclose information if required by law or to protect rights, safety, and security.
Data Retention
We retain information while your account is active and as needed for business, security, legal, and backup purposes. You may request export or deletion of customer data, subject to legal, billing, security, and backup retention requirements.
Security
We use administrative, technical, and organizational safeguards designed to protect customer data. No system is perfectly secure, so you should use strong passwords, limit team access, and promptly report suspected unauthorized access.
Your Choices
You can update account information, disconnect integrations, manage team users, and request data export or deletion. You can revoke Google access from your Google Account permissions page at any time.
Contact
Privacy questions and data requests can be sent to support@realestatecrmpro.com.